( 66 reviews )
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Posted: Jul 30 2009
The product is excellent! The manufacturer's support is positively first-rate and that's why we wanted to write this review. The first unit arrived with a defect, maybe from shipping or maybe a fault from the factory. We called the number in the manual and after briefly working with their support people they determined they would replace the unit free of charge. The new repacement was shipped so fast it seemed that we had hardly hung up the phone (actually it was here next day by Fed-X). No shipping charges either way for us - they took care of it all. The scale itself is quite accurate since it is a gravity balance with no springs or electronics to go out of calibration. It is very consistant and weighs to about a quarter-pound accuracy. Easy to use and has a nice height-measure and comes with extra counter weights so it will weigh up around 500 lbs (thankfully we don't need that in our family but........). If every company cared like these people I think our economy would be a lot better off! Finally we have a scale that we can depend on while fighting the battle of the bulge.
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( 0 of 1 found this review helpful ) Posted: Jul 29 2009
I tried to return it but according to Amazon it is not returnable. To Amazons credit they did refund me the money. However I had to dispose of it which cost me $4 at the dump. It had rusty screw threads and it was bent somehow so it wouldn't balance at all. Plus it has no adjustments for the feet, so be sure if you get this that you have a perfectly level floor.
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Posted: Jul 22 2009
Having an accurate measuring device in the convenience of my home is priceless. Being able to rely on what my scale is telling me is a tremendous relief. This scale is equivalent to what you would find in a gym or the physician's office. The unit is strong and sturdy. When compared to some of the flashy digital models out there with price tags of $99 and up, the price was comparable. And with free shipping saving around $35! It was a no-brainer for me. This equipment won't give false readings because the batteries are low and it won't break. Installation was a snap. I recommend using your own screwdriver/socket set as the tool they ship with the unit is pretty clumsy. Zeroing the scale literally takes 15 seconds. Two questions you should ask before you buy this balance is do you have the space for it and do you want a big bulky balance? Keep in mind it requires a flat, hard surface (like tile or hardwood). It actually doesn't take up that much more floor space than a fancy dial scale. It is just tall.
